Check In/Group Issues – Questions and Support – Grow Numbers Support Forum
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Check In/Group Issues  

 

When we go to do group check in (grid), there are students who show up in our Middle School group that are not in that group.  I have gone back to the numbers page and checked the groups, but those students still show up. I have closed the app and reopened to see if it will refresh.

What step am I missing?

How do I get devices to recognize the change to the group page?

Thanks.
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Posted : October 14, 2019 10:16 am
ali
 ali
Member Admin

Hey there!

Just to confirm, GROUPS check-in is separate from GRID check-in. Are you wanting to use Grid or Groups check-in?

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Posted : October 14, 2019 5:45 pm

Grid....

But what determines which profiles show up when you click grid? Isn't it the premade groups that you set up?

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Posted : October 14, 2019 5:51 pm
ali
 ali
Member Admin

Okay! Good to know 🙂 No, groups has nothing to do with it. If you go to the 'settings' within that specific event, you can determine which GRADES you would like to show up for that event. I hope that helps!

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Posted : October 14, 2019 6:33 pm
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