Duplicates on first time registration – Questions and Support – Grow Numbers Support Forum
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Duplicates on first time registration  

Member Customer

Whenever a student signs up for the first time, we have an error that pops up that says there is another student with this name and to adjust it if necessary.

I double and triple checked our database and these students didn’t exist prior. Is there a way to make these messages go away?

Posted : January 12, 2020 1:40 pm
Development Team
Member Admin

Hi! This should be fixed now, was related to deleted students being queried when they shouldn't have been. If you are still experiencing this problem, please provide us more info like the name of the student or the exact page where the message shows up.

Posted : April 26, 2020 11:51 am