“Please wait..” stuck in loop – Questions and Support – Grow Numbers Support Forum
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"Please wait.." stuck in loop  

 

After a teen enters information for a first-time registration and clicks submit, the form never submits but instead gets stuck in a loop. This occurred with three separate teens on three separate devices last week. Thanks!

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Posted : December 15, 2019 10:15 pm
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ali
 ali
Member Admin

Hey there! 

This is something we are looking in to and will give you an update soon 🙂 Thanks for being patient!

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Posted : December 18, 2019 2:04 pm

@ali

Hi Ali, what is the timeline on this fix being implemented?

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Posted : January 6, 2020 7:48 pm
Development Team
Member Admin

@sscyrils Hello! We'd like to let you know that this problem has been fixed. Please let us know if any more issue. Sorry that we did not respond sooner.

Please note we now have a ticketing system when you click on support now, so the question won't get lost in the forum. Let us know if you have any more questions at all. Thank you for your patience!

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Posted : June 5, 2020 4:54 pm
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