Tech Support

Grow Curriculum Tech Support

October 7, 2021

Hey Grow Curriculum users!

If you are having issues accessing the Grow Dashboard trying these solutions that have been working for most users….

1. Use an “Incognito” window or clear the cache of your current browser. This will solve the problem if your browser is caching the old version of the site. “Caching” is when old data is being stored on your browser and can cause issues after a website is updated.

2. Reset your wireless router. This solves the problem if your wireless router is caching the old version of the site. The way you can do this is unplug the power from your wireless router for 30 seconds and then plug it back in.

3. Try a completely different browser. Sometimes using a new browser that has never accessed growcurriculum.org will work because there’s no old data being cached. If you normally use Safari, try using Chrome or another browser.

4. Do a hard refresh of your browser. You can accomplish this by holding down Ctrl and pressing F5.

If you are still experiencing issues and need direct links to your downloads, please start a chat with our Customer Support team by using the chat tool on the bottom right of this page.

Thank you for all you do to reach kids, teenagers, and adults in your community. It’s our privilege to support you, and our team is actively working to make sure you ALWAYS have 24/7 access to all of your materials and tools from Grow.

— The Grow Curriculum Team